Can I return my purchase?
We permit returns on all vintage items within 10 days from the date package was received. Please send us an email (firstname.lastname@example.org) with your order number / product you wish to return - and we will provide further instruction. Returns come at your expense, as a small brand, we do not have the facilities or logistics to offer free returns. Returned items must be in perfect condition and with this original packaging intact, otherwise they will be refused. We offer only store credit on returned items. Store credit for returned items is valid for 3 consecutive months. As our design garments are limited in quantity & very high in demand, we do not offer returns on any piece 'designed by Audrey'.
What if my order arrives damaged?
We do our very best to protect our pieces for transit, courier mishaps are at times, inevitable. If your package arrives damaged, please email us (email@example.com) and we will come up with a solution case by case.
For any doubt/ query, please email us at firstname.lastname@example.org We do not offer customer support via instagram direct message - and if you would like to send Audrey a personal message, please email this to us and our team will forward it on to her. Please allow 24-48 hours for a reply, we are a very small team but always happy to help!