Audrey Leighton Vintage is pleased to offer international shipping and a flat courier shipping rate of 10-12 euros within the European Union, depending on zone. For non-EU countries, we offer a standard national mail flat rate of 16 euros per order.
When placing your delivery address please ensure all information concerning billing and shipping is correct. We are unable to redirect the package as soon as an order has been processed and it has been dispatched. Should you order twice, we are unable to refund shipping costs on a second order. Each order is registered independently within our system.
All orders will be processed within 5-7 working days. After this period, please allow 7-15 days for courier delivery within the EU, 10-21 days for standard international, non -EU shipping.
At this time, sadly we cannot ship to Central America, South America or India. This is due to unpredictable and unreliable postal services in those countries.
For orders outside the EU, Audrey Leighton Vintage is not responsible for for any fees charged by customs. The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery. Please be advised that it is your responsibility to pay for these extra charges
Due to high demand and limited quantity, we do not offer refunds of any kind on any items. You do however have 14 days to return the item to us and we will reimburse you in store credit. We ask you to email us with your order number as soon as possible so we can help facilitate this. As a very small brand, we sadly cannot cover the cost of returns. Due to import tax on items returned back to Spain, we are unfortunately only able to offer store credit from countries outside the European Union with a minimum value of 80 euros. All store credit has a validity for 3 consecutive months, after which it will expire and no longer be valid.
If your order arrives broken or damaged, sadly an occurence completely out of our control, we ask you to email us immediately so that we can resolve the issue. Depending on the damages incured, we offer a full refund or store credit. We do remind you though that vintage can often be fragile and while we do our best to protect our pieces for shipping, what happens once the package leaves us is so often, sadly out of our control.